Legal

Privacy Policy

How we collect, use, and protect your personal information.

Our Commitment to Privacy

The Soaring Club of Tasmania (trading as Gliding Tasmania, ABN 80 421 353 323) is committed to protecting the privacy of individuals who interact with our website and services. This Privacy Policy explains how we collect, use, store, and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using this website or submitting information to us, you consent to the practices described in this policy.

What Personal Information We Collect

We may collect the following types of personal information:

Contact Details

Name, email address, and phone number provided via our contact form or membership application form.

Booking Information

Name and contact details submitted when booking an Aerotowing Experience Flight (AEF).

Payment Information

Payment is processed by Stripe. We do not collect or store credit card numbers. Stripe's own privacy policy applies to payment data and is available at stripe.com/au/privacy.

Website Usage Data

Standard server logs may record your IP address and browser type when you visit our site. We do not use cookies for tracking or advertising purposes.

We only collect personal information that is reasonably necessary for our functions as a recreational aviation club.

How We Use Your Personal Information

We use personal information for the following purposes:

  • To respond to enquiries submitted via our contact form
  • To process AEF bookings and send booking confirmations
  • To process membership applications and communicate with members
  • To record bookings in our club administration system (Google Sheets)
  • To comply with our obligations under the Civil Aviation Safety Regulations 1998 and Gliding Australia operational requirements

We do not use your personal information for marketing purposes without your consent.

Disclosure of Personal Information

We do not sell, trade, or rent personal information to third parties. We may share personal information with:

Stripe

To process online payments, subject to Stripe's privacy policy.

Google

Booking and form data is stored in Google Sheets and transmitted via Google Apps Script, subject to Google's privacy policy.

Gliding Australia

Member information may be shared with Gliding Australia as required for membership registration and insurance purposes.

Government or Regulatory Bodies

Where required by law.

Data Storage and Security

Personal information is stored in Google Sheets, accessible only to authorised club administrators. We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access. However, no internet-based system is completely secure, and we cannot guarantee absolute security.

We retain personal information only for as long as is necessary for the purposes described in this policy, or as required by law.

Access and Correction

You have the right to request access to personal information we hold about you, and to request that we correct any inaccurate or incomplete information. To make such a request, please contact us:

Email

admin@soaringtasmania.org.au

Phone

0447 518 223

We will respond to access and correction requests within a reasonable time.

Complaints

If you believe we have not handled your personal information in accordance with this Privacy Policy or the Australian Privacy Principles, please contact us using the details above. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be available on this page. The date at the bottom of this page indicates when the policy was last reviewed.

Last updated: June 2025